Terms

Terms and Conditions of Sale

Last updated: 4 June 2026

1. Purpose

These Terms govern the sale of domain names and website creation and hosting subscriptions offered by Lenergy Smart SAS under the Prixba brand to any person ("the Customer") placing an order on prixba.fr / prixba.com.

2. Pricing

Domain prices are shown per year, VAT included, in line with the market. Renewal is charged at the rate in force at the time of renewal. Website subscriptions are billed monthly (VAT included), with a one-off setup fee stated at the time of purchase.

3. Orders and payment

An order is confirmed once payment has been made in full. Payments are processed securely by Stripe; Prixba stores no card details. Placing an order constitutes acceptance of these Terms.

4. Domain name registration

Registration is subject to the availability of the domain and to the rules of the relevant registry (AFNIC for .fr, ICANN for .com, and so on). The Customer is named as the registrant of the domain and undertakes to provide accurate contact details (WHOIS). Prixba acts as a reseller through Openprovider.

5. Right of withdrawal

Under Article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to domain names, whose registration is a fully performed and personalised service from the moment the order is placed. For website subscriptions, the Customer has a 14-day period, unless performance has already begun with their agreement.

6. Term, renewal and cancellation

7. Liability

Prixba is bound by a best-efforts obligation. It cannot be held liable in the event of force majeure, fault on the part of the Customer, or failure of a third party (registry, host, payment provider).

8. Personal data

Data processing is described in our Privacy Policy.

9. Governing law and disputes

These Terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any action is taken; failing that, the French courts have jurisdiction. Consumer Customers may use consumer mediation free of charge: CNPM Médiation Consommation (www.cnpm-mediation-consommation.eu), within one year of their written complaint.

10. Contact

support@prixba.fr